FAQ's
Is RetroDate free?Yes, our dating feed and messaging is free! If you’d like to explore all of our different features, we offer monthly subscriptions as well as individual add-ons to tailor your experience!
How can I purchase additional features?In the app, go into the Account tab > Membership. From there, you can customize and add individual features or purchase a monthly subscription.
If I purchase individual features, for how long can I use them?Features are enabled for 30 days and renew automatically. You may cancel at any time.
How do I cancel a feature?Cancellation must be done through your Apple ID settings under subscriptions. How old do I need to be to use RetroDate?RetroDate’s policy allows anyone 21+.
How can I edit my profile information?Easy peasy! In the app, go into the Account tab > Edit Profile.
What does limited matches mean?We limit your matches in order to enhance your RetroDate experience. Our goal is to ensure that you are taking the time to connect and get to know a match. Depending on your subscription, you are able to have 3, 6, or up to 9 matches at a time.
Why can’t I see someone’s rating?If you don’t have that feature turned on, you will not be able to see your rating or another user’s rating. You may purchase our Visibility Rating feature by going into the Account tab > Subscriptions.
How can I purchase additional features?In the app, go into the Account tab > Membership. From there, you can customize and add individual features or purchase a monthly subscription.
If I purchase individual features, for how long can I use them?Features are enabled for 30 days and renew automatically. You may cancel at any time.
How do I cancel a feature?Cancellation must be done through your Apple ID settings under subscriptions. How old do I need to be to use RetroDate?RetroDate’s policy allows anyone 21+.
How can I edit my profile information?Easy peasy! In the app, go into the Account tab > Edit Profile.
What does limited matches mean?We limit your matches in order to enhance your RetroDate experience. Our goal is to ensure that you are taking the time to connect and get to know a match. Depending on your subscription, you are able to have 3, 6, or up to 9 matches at a time.
Why can’t I see someone’s rating?If you don’t have that feature turned on, you will not be able to see your rating or another user’s rating. You may purchase our Visibility Rating feature by going into the Account tab > Subscriptions.
What is Glimpse?Glimpse is the social media feature of RetroDate. This feature was created for you to connect with people outside of your local area and possibly find a match.
How can I access Glimpse?Glimpse can be accessed by purchasing a subscription or an individual Glimpse Add-On.
How do you know if your match is online?There is a color dot indicator on the bottom left hand corner of your match’s photo. Red means offline, and green means online.
Can I message someone before matching?No. Both users must match in order to message one another.
Can I block someone on RetroDate?Yes. Your safety and security is of our utmost importance. Go into the user’s profile and press the three dots on top right . There, you can either block or report the user.
What happens if I report someone?We take your safety and security very seriously. We will review the incident and take immediate action as warranted.
How can I delete my account?You found a match! Woohoo! Go into the Account tab > Edit Profile > Delete Account.
What is privacy mode?Privacy mode allows you to browse RetroDate in private. Other users will not be able to see your profile in this mode. However, you will still be able to message your matches.
How can I access Glimpse?Glimpse can be accessed by purchasing a subscription or an individual Glimpse Add-On.
How do you know if your match is online?There is a color dot indicator on the bottom left hand corner of your match’s photo. Red means offline, and green means online.
Can I message someone before matching?No. Both users must match in order to message one another.
Can I block someone on RetroDate?Yes. Your safety and security is of our utmost importance. Go into the user’s profile and press the three dots on top right . There, you can either block or report the user.
What happens if I report someone?We take your safety and security very seriously. We will review the incident and take immediate action as warranted.
How can I delete my account?You found a match! Woohoo! Go into the Account tab > Edit Profile > Delete Account.
What is privacy mode?Privacy mode allows you to browse RetroDate in private. Other users will not be able to see your profile in this mode. However, you will still be able to message your matches.